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X-Ray Engineer - UK Wide

Job Title: X-Ray Engineer - UK Wide
Contract Type: Permanent
Location: Birmingham
Industry:
Salary: £40k - 50k per year
Start Date: ASAP
Reference: X-Ray Engineer
Contact Name: Bradley Oxlade
Contact Email: bradley.oxlade@conceptresourcing.com
Job Published: October 04, 2017 10:36

Job Description

Role title: X-ray, Mammography, Fluoroscopy Field Service Engineer

Grade Engineer/Senior Engineer

Various Roles all over the UK

Reporting to Technical Service Manager

Purpose of the role:

Responsibilities:

  • Provide comprehensive maintenance and service for X ray, Mammography or Fluoroscopy equipment on a number of multi-vender systems.
  • Provide telephone assistance and field visits where and when required throughout the assigned region and when required throughout the UK
  • Complete and maintain all administration and documentation in allotted time, to ensure smooth data processing
  • Provide professional and regular information to the customer on related service call.
  • Build good working relationship with customers / users of the equipment.
  • Collaborate with customer service and management teams to maintain company’s high service quality standards.
  • In addition there will be occasional assistance needed engineering support on other modalities
  • Taking care of a good company image Resources/decision making authority
  • Compliance with health and safety regulations, fire and environmental protection.
  • Compliance with work discipline, laws, regulations and internal instructions, professional secrecy
  • No budget/sign off responsibilities

Key accountabilities:

  • Troubleshoot, analyse and repair systems failures to maintain Elapsed Time to Repair (ETTR) and Systems Uptime standards by completing repairs immediately and efficiently.
  • Perform preventative maintenance and repairs on diagnostic imaging systems in accordance with defined company schedule.
  • Support customers, Develop good customer contacts and communication
  • Prioritise multiple demands, as required
  • Ensure contractual Key Performance Indicators are met
  • General duties to ensure operational delivery and patient safety
  • Maintain accurate records
  • Maintain essential stock
  • Attend training courses as required attaining the required grades

Performance indicators:

  • Ability to work in a hospital environment and team members
  • Resolution of fault and technical problems
  • Timeliness and accuracy of planned maintenance
  • Timeliness and accuracy of reporting data into OPTIM
  • Achievement of agreed personal and team objectives
  • External & Internal feedback

Capability profile:

Qualifications Essential Desirable

HNC/D Electronics or equivalent 

Degree (Hons) in Electronics or equivalent 

X-ray training, either Siemens/Toshiba/GE/Philips 

Skills:

  • Customer and quality focus
  • Interpersonal
  • Good oral and written communication
  • Computer skills, Microsoft Office and Equipment Database
  • An understanding of Risk Management generally, and the impact on medical device support
  • Fundamental management skills, concise communication, and the ability to liaise effectively with scientific and medical colleagues
  • Broad range of engineering skills
  • Mechanical workshop skills
  • Able to problem solve under pressure, whilst minimising risk to patients, the Trust or company
  • A keen interest in efficiency and innovative techniques to develop more effective working practices
  • Working alone and as part of a dynamic team 
  • Willing to work across modalities/OEM’s 

Experience:

  • Experienced in the repair, calibration of X-Ray,
  • Mammography or Fluoroscopy equipment
  • At least 3 years’ experience in healthcare environment 
  • Familiarity with appropriate national and local regulatory standards
  • Has worked in clinical areas and involving patient communication
  • Has attended a range of OEM or other appropriate device specific training works and is in procession of relevant certificates

Languages:  English

Mobility requirements

Role location Field and site based

UK travel yes (between the sites)

International travel Possible – Training Courses

Driving license full clean driving license.