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Service Transition Manager

Job Title: Service Transition Manager
Contract Type: Permanent
Location: Peterborough
Industry:
IT
Salary: £25k - 40k per year
Start Date: ASAP
Reference: 23774
Contact Name: James Turley
Contact Email: james.turley@conceptresourcing.com
Job Published: October 12, 2017 16:26

Job Description

Service Transition Manager - Peterborough
12-month FTC - view to a permanent role
£25-32,000 + bonus + benefits = £40-42k package

An IT services organisation is seeking an entry-level Service Delivery Manager / Service Transition Manager to join their expanding team. You will be required to manage the on-boarding of new and amended Managed Services, from Design through to handover into live Operational Service Delivery.

The ideal candidate will have experience of either service transition or IT project management and be looking to move their career into service delivery / design and transition. Previous experience working in an ITIL / SLA driven environment would be highly desirable.

Role Responsibilities:

  • You will provide effective and efficient handover from the Service Design phase
  • You will be responsible for the delivery of Service Transition projects, which need to be in line with best practise methodology
  • You will be responsible for writing documentation
  • To provide an effective handover to Service Operations and Service Management

Skills / Experience:

  • Experience of working for a Managed Service provider, or experience of IT Managed Services Transition - preferably in a Project Management capacity
  • An understanding of Service Delivery in-line with ITIL
  • ITIL V3 Foundation is desirable
  • PRINCE2 Foundation/practitioner is desirable but not essential
  • Strong Project Management understanding
  • Excellent attention to detail

Salary on offer is £25-32,000 + bonus + benefits = £40-42k package - 12 month fixed term contract with strong possibility of a permanent role after

James.Turley@conceptresourcing.com - James Turley - IT Recruitment Consultant - 01384 246 267

Key Words:

ITIL - Service Transition - Project Management - Service Design - Service Delivery