Service Desk Manager – Edinburgh – Software Solutions
I’m looking for a Service Desk Manager for a leading technology business in Edinburgh. The role will be responsible for managing all activities in respect of the Help Centre operations. To ensure that the customers’ satisfaction and SLA are maintained to the highest level.
This will be overseeing a large service desk (50+) and working in a software environment – ideal candidate will have experience of a similar role.
Managing the service desk
3+ years’ experience managing a service desk / helpdesk in a software/technology environment
Salary on offer is £45-50k + bonus + benefits
Looking to move ASAP so please send me your latest CV and I will call you to discuss further.
Joel Hughes – IT Recruitment Consultant –Joel.Hughes@ConceptResourcing.com 01384 246 254
Service Desk - Help Desk – Software Solutions – Testing – Service Operations Manager – Service Delivery