This Job has Expired
|Job Title||Service Desk Manager - Software Solutions|
|Salary||£40k - 48k per year|
|Job Published||3 months ago|
|Who to Contact||James Turley|
Service Desk Operations Manager / Help Desk Manager – Software Solutions - Edinburgh
I’m looking for a service operations manager for a leading client based in Edinburgh. The role will be responsible for managing the help desk operations to ensure customer satisfaction and SLA’s are adhered to.
The ideal candidate will have experience overseeing a large helpdesk / call centre environment within a software solutions organisation. Experience of delivering to SLAs / ITIL.
Salary is £40-48,000 + benefits
Looking to move ASAP so please send me your latest CV and I will call you to discuss further.
James Turley – IT Recruitment Consultant – James.Turley@conceptresourcing.com – 01384 246 267
Service Operations – Service Delivery – Help Desk – Help Centre – Call Centre – Software Solutions – SLA - ITIL - Service Desk Manager