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Senior Infrastructure Engineer

Job Title: Senior Infrastructure Engineer
Contract Type: Permanent
Location: Birmingham
Reference: 25386
Contact Name: James Turley
Contact Email:
Job Published: February 28, 2018 11:32

Job Description

Senior Infrastructure Engineer – Server/Virtualisation
£35-40,000 + on-call + benefits

Birmingham - West Midlands – Commutable from Coventry, Sutton Coldfield, Solihull, Coleshill, Nuneaton

We are working exclusively with a growing IT Managed Service’s organisation who are going through a period of rapid growth due to recent acquisitions.  This means, a new challenge, more variety in your work and obviously greater opportunities for you in the near future!

We are looking for multiple hires across this area of the business.

Why Join?

  • Opportunity to join a rapidly growing organisation with strong financial backing
  • Use of latest technologies (below) and training/personal development opportunities
  • Team-focused approach – lots of support from management and senior engineers – first few weeks will be knowledge transfer with new business
  • Modern mature offices – breakout areas and social events

Key responsibilities

  • Part of a well-established Operational Support team – providing BAU level 3 technical support
  • Technical ownership of and an acknowledged subject matter expert in at least one major technology capability – Wintel, VMWare, Citrix.
  • Opportunity to work on complex technical projects
  • Client Focused with good communication and documentation skills.
  • Good Analytical and troubleshooting skills i.e. can own and run an issue with minimal intervention from others ensuring all relevant parties are informed in a timely manner.
  • Owning, tracking and resolving support tickets related to incidents, problems, and changes
  • You will be part of an on-call rota – remote, 1 in 4 / 1 in 6 – good opportunity to substantially increase remuneration
  • The role support end clients and covers 7am – 7pm (Mon-Fri). Standard work hours within those times will be worked – giving us an opportunity to miss / beat the traffic

Technical requirements

  • Previous experience working in a 3rd line support capacity – ideally in an SLA / EUC environment
  • Experience supporting some of the following technologies;
    • Windows Server, Exchange, Active Directory, Office 365, MS SQL 2012-2016
    • VMware ESXi / vSphere
    • Backup technologies – Veeam backup etc
    • Citrix – XenApp, XenDesktop
  • Knowledge of monitoring alerting, logging and status messages. Maintenance tasks i.e. reviewing backups and patching systems
  • Previous experience working for a managed services provider (desirable)

Salary on offer is £35-40,000 + on-call + benefits

Looking to move ASAP (genuinely ASAP – interviews next week and the following with a 1-stage process followed by offer).

James Turley – IT Recruitment Consultant- – 01384 246 267

Key Words:

3rd Line Support – Infrastructure Engineer – Senior Infrastructure Engineer – Senior Support Engineer – Senior Systems Engineer – Server Engineer – Citrix – VMware – Wintel – Windows – Backup – Managed Services – End User Computing (EUC)