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IT Support Engineer

Job Title IT Support Engineer
Contract Type Permanent
Contract Duration
Sectors IT,
Location Borehamwood
Salary £18k - 23k per year
Job Published 2 months ago
Our Reference 24956
Who to Contact Sophie Mills
Contact Email

Job Description

IT Technical Support – Borehamwood – Circa 21 -23k

Vacancy Description:

The role is to provide full support for existing and new customers. It is quite technical; a good understanding of engineering and telecommunications is an advantage as you will be working closely with the engineers to resolve issues with hardware and communicating data and information via a web based software package. Some of the key responsibilities are:

• To configure units according to customer’s demands

• To answer customer’s queries via web, mail or phone

• To test equipment via the web

• To resolve issues with communications, data readings etc

• To keep abreast of developments in the product

• To keep accurate records in excel

Required Skills:

• Good knowledge of Excel and Microsoft Exchange

• Grasps and understands instructions quickly

• Has very good speaking communication skills

• Has good inter-personal skills (gets on with everyone)

Candidate Expectation:

The successful individual will be able to type, put together simple spreadsheets, be able to analyse and resolve data issues and generally have a competence and passion for IT.

If all of the above sounds of interest to you and you’d like to challenge yourself and work in a new and exciting sector, then please don’t hesitate to send your most up to date CV to: – Sophie Mills – 01384245860 – Recruitment Consultant

Ref: 24956 Published: 2 months ago

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