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IT Service Desk

Job Title IT Service Desk
Contract Type Permanent
Contract Duration
Sectors IT,
Location Manchester
Salary £15k - 19k per year
Job Published 2 months ago
Our Reference 24990
Who to Contact Sophie Mills
Contact Email

Job Description

IT Service Desk – Manchester – Salary £17-18.5k – plus benefits

This is an excellent opportunity, offering the successful candidate the opportunity to work in a highly technical environment using the latest technologies. Experience of office administration as well as Microsoft based network administration would be extremely advantageous.

Role Profile:

I am looking for an IT Service Desk Administrator who is required for our rapidly growing business based in south Manchester. The candidate will be responsible for providing a high level of service to support the business as well as identifying and implementing new ideas. The ideal person will have excellent customer service skills and be a self-motivated team player who is able to work in a demanding IT environment. Good organisation skills is a must

Skills Required:

  • Confident written and verbal communication skills
  • Experience of Microsoft Windows 7 & 10 
  • Experience of Microsoft Active Directory user administration
  • Experience of Microsoft Office 2013/16 & Office 365
  • 3rd Party Relationship Management  
  • Experience of PC and Laptop configuration, support and troubleshooting
  • Experience Microsoft Network Administration 

Whilst not a requirement it would be advantageous if you also possess;

  • An understanding of ITIL Service Management approaches
  • Any Microsoft, Cisco or ITIL certifications
  • Experience of configuring and administering phone systems for end users
  • Full Clean driving licence for Site Visits to our 3 local Manchester sites


  • Automatic enrolment into the company pension scheme after three months
  • Good performance is rewarded with a salary bonus up to 10%
  • 33 days holiday plus the option to buy 2 extra days
  • Quarterly performance related bonuses
  • Excellent career development opportunities

*Funding for external training courses through the training support scheme*

If this sounds like the kind of opportunity you are looking for, please send your most up to date CV to:

Sophie Mills – – 01384245860 – Recruitment Consultant

Ref: 24990 Published: 2 months ago

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