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Deskside Support Level 2

Job Title Deskside Support Level 2
Contract Type Permanent
Contract Duration
Sectors IT,
Location Croydon
Salary £23k - 25k per year + Benefits
Job Published 5 months ago
Our Reference HM-DS-CR
Who to Contact Hayley Mintern
Contact Email

Job Description

Job title and location:

Deskside Support (Level 2)  - £23,000 - £25,000/annum – Croydon

WHO?  Would you be working for?

  • A large corporate client based across Europe – they specialise in cross-border infrastructural services for the Information Technology (IT) Industry.
  • With over 2,000 permanent employees in 30 subsidiaries they offer their services worldwide in more than 190 countries.
  • My client are currently recruiting for an experienced Level 2 Deskside Support Engineer based in Croydon. This is the ideal role for an ambitious and hardworking individual looking to build a rewarding career

WHAT?  Are they looking for?

  • Strong working knowledge of MS Windows Operating Systems
  • Corporate windows environment (Min 3 years)
  • MS Office\Outlook\Exchange experience
  • Active Directory exposure
  • Good understanding of printers/MFP devices
  • Networking Fundamentals
  • Good communication skills, verbal and written
  • Good at working under pressure

HOW? Will you be working?

  • 40 hours per week (9-6)
  • Customer Face to Face deskside support
  • Remote deskside support
  • Project work
  • Laptop\desktop builds
  • Customer training\education
  • Documentation
  • Good Analytic/Troubleshooting Skills     
  • Ticket management
  • Hardware support
  • Audio Visual conference room support
  • VDI (Virtual machine) support
  • Testing of new systems
  • Software deployment and local Manual installations

WHY? Should you apply?

  • Opportunity to join a fast-growing international company
  • Ongoing training and opportunities for career development

WHEN? Do they need people?

  • ASAP – 4 weeks/long notice periods will not have any negative effect on your application.

Apply Now!

To apply please contact Hayley Mintern on: 01384 246 265

Or email your CV to

Ref: HM-DS-CR Published: 5 months ago

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