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3rd Line IT Support Analyst

Job Title 3rd Line IT Support Analyst
Contract Type Permanent
Contract Duration
Sectors IT, Infrastructure and Support,
Location Birmingham
Salary 30000-35000
Job Published about 1 month ago
Our Reference 25295
Who to Contact Joel Hughes
Contact Email

Job Description

3rd Line IT Support Analyst- Birmingham- £30,000-£35,000

I am currently recruiting for an experienced 3rd line IT Support Analyst for a growing company based in Birmingham.

The ideal candidate for the position will be experienced in dealing with 3rd line technical issues throughout a business, and troubleshooting IT issues as and when they occur.

This role requires occasional travel, so a full clean driving licence is preferred.

The Role;

  • Support existing infrastructure (server, storage, network, data and applications)
  • Support Project based work
  • Hyper-V/ VM Ware management – rearrangement of hosts and servers. Setup and manage structure including clustering
  • Server administration and configuration - maintain servers and fix issues
  • Active Directory management
  • Office365 administration
  • Imaging support- MDT SCCM
  • IT Security


Your Experience;

These are the core technologies, we are looking for a candidate who covers a number of these

  • Vast experience within a previous 3rd line role within a fast paced environment.
  • Designing and Implementing technical IT solutions
  • Server Support, Desktop Support, Operating system and technical Troubleshooting
  • Windows Server 2008-2012-2016
  • Networking protocols TCP/IP, DNS, DHCP, vLAN
  • Expert level Hyper-V/ VM Ware
  • Installation and management of Cisco Switches
  • Understanding of VBScript, PowerShell, and Windows Script Host
  • Patch deployment and software upgrades
  • Working alongside other teams for research and development of new systems

This is a urgent requirement, so please send your CVs ASAP to- for immediate consideration


The client are looking to pay £30,000-£35,000 plus benefits and great career progression for the ideal candidate here with a view of interviewing immediately.


-3rd line support- Infrastructure- VM Ware- Hyper-V- Networking- Cisco- IT- Server Support- Desktop Support- PowerShell- Application Support-

Ref: 25295 Published: about 1 month ago

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