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3rd Line Engineer - VMware

Job Title 3rd Line Engineer - VMware
Contract Type Permanent
Contract Duration
Sectors IT, Infrastructure and Support,
Location Peterborough
Job Published 2 months ago
Our Reference
Who to Contact James Turley
Contact Email

Job Description

3rd Line Storage and Virtualisation Engineer – Peterborough
£40-43k + on-call + benefits

I’m looking for a 3rd line engineer that specialises in storage and VMware virtualisation technologies for a major client based in Peterborough.

The role will respond to incidents logged on the Incident Management system and provide end users with a technical solution within Service Level Agreements.

We are looking for a VCP certified engineer for this role.

Key Duties

  • Provide a point of technical escalation and expertise – 3rd level
  • Provide technical assistance to on-going projects when required.
  • Assist in maintaining uptime of storage infrastructure and customer solutions
  • Ensure all implemented solutions are backed up with documentation, training and expertise within the Service desk and Support areas.
  • There may be a requirement to provide support as part of the 24x7 out of hour’s rota
  • Be available to provide remote or onsite service for implementations and migrations, both in and out of core hours.

Technical Requirements

  • At least 5 years’ experience in a similar SLA driven support role
  • Thorough knowledge and experience of VMWare with VCP accreditation on V6.0 or above
  • Extensive experience of working on Enterprise level environments
  • Advanced Microsoft Server operating system knowledge.
  • Experienced in ITIL best practices desirable. Ideally holding an ITIL Foundation certification V3
  • Proven Customer service skills 
  • Storage Experience with either, NetApp, HP 3PAR or EMC VNX

Salary on offer is £40-43k + on-call + benefits - c£50k package

Looking to move ASAP so please send me your latest CV and I will call you to discuss further.

James Turley – IT Recruitment Consultant - – 01384 246 267

Key words:

VMware – VCP – Storage – Virtualisation – Infrastructure – Third Line – 3rd Line - Support


Ref: Published: 2 months ago

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