Pre-sales Support Engineer

Job Title: Pre-sales Support Engineer

Salary - £40-45,000 per annum + bonus + package

Location - Hybrid working, Manchester

An exciting opportunity has arisen to join a global leader in the IT Managed Service Provider space working in their pre-sales function. The role will involve acting as a technical point of contact for sales enquiries, working closely with customer stakeholders and the internal sales team.

This opportunity would suit an individual with a broad experience in infrastructure, cloud, or networking either from an engineer, support analyst, or similar position. We would need an individual comfortable presenting to customers and internal stakeholders, and evidence of providing excellent levels of customer care.

This position can provide a clear path to move into a solutions architect or consultancy position in the near future, or specialise in a certain technical area within the business.

The Role and Responsibilities

• Gather customer requirements and work collaboratively to produce the best possible solutions
• Assist the sales team by offering expertise in a broad range of infrastructure technologies
• Solution design - customer proposals and high-level designs
• Working closely with the internal sales team providing technical guidance and expertise
• The technologies you will be assisting with will cover servers and storage, networks, modern workplace, backup, and virtualisation
• Expand your technical knowledge to cover different vendors

If you would like to learn more about this opportunity, please apply with an up-to-date copy of your CV.

Presales Support Engineer / Pre-sales Analyst / Solution Design / Infrastructure / Server / Storage / Networking / Virtualisation / Modern Workplace