Photocopier Field Service Engineer

I have a fantastic opportunity to work for a market leader within the print and document management industry. My clients are looking for skilled Photocopier engineers to cover areas within Surrey - Croydon / Redhill. Please only apply if you are from the industry and also happy to cover this area

Responsibilities:

• Providing the very best service levels to our clients at all times
• Responding and arriving on clients site promptly and within set SLA response times
• Repairing any reported device mechanical & i.t. issues, plus provide regular scheduled preventative maintenance calls on equipment
• Keeping up to date with all manufacturer service bulletins
• Networking equipment including scanning & document management solutions on all new multi-functional devices sold throughout the product range
• Take responsibility for all parts stock
• Providing remote technical phone support to clients, attempting to resolve any problems by phone
• Time management and fast pace is essential as is being a quick learner, with hands on training

Skills/Experience Required:
All candidates must have experience as a field based engineer and be enthusiastic, polite, mechanically and i.t. literate, highly organized, plus have good customer communication skills. Problem-solving and identifying faults on mechanical equipment in addition to i.t. issues, is an essential skill for this role whilst full training will also be provided on-going.
Package
Basic is up to £26,500
Car Allowance of £485
Bonus 10%
26days holiday + bank holidays
Pension
Training and development.
For further details and to apply for this role should you meet the above criteria please email