6 days ago

Regional Field Manager

Leeds 30K - 35K bonus Permanent

Job Reference: BBBH42965_1663937081

Role - Regional Field Manager
£30,000 - £35,000 + bonus
Various roles based in North & South of UK

Concept Resourcing are working with an exciting organisation who are the leading provider of professional security solutions. The company has gone from strength to strength and has built a strong customer base across 16 counties within Europe and America.

We have an exciting opportunity to join as a Regional Field Manager. The Regional Field Manager is involved in overseeing and managing a team of senior field engineers within a geographical location. You will be working to drive and implement high performance and work to continuously maintain, improve and promote high standards.

Responsibilities

  • Field based role managing engineers within the North of the UK
  • Providing support and training to senior engineers
  • Working with Service Desk to ensure calls are covered and scheduled out
  • Handling escalations
  • Assisting with recruitment of new engineers
  • Monitoring of KPI's and drive performance at all times
  • Provide technical expertise, coaching and development
  • Ensuring that engineers are engaged and motivated
  • Driving productivity and ensuring compliance is met

Essential

  • Experience managing field service engineers
  • Excellent technical knowledge
  • Outstanding organisational skills
  • Experience of training and developing of field service engineers
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