1 week ago

Installations Administrator

Cambridge 20K - 22K Permanent

Job Reference: BBBH39683_1642165288

Installations Administrator - Cambridge - £20-£22k

We are one of the UK's Top 10 independent suppliers of office services focussing on Managed Print Services (MPS), Unified Communications and software/IT. With over 5000 customers nationally, we supply the latest technology from many of the world's leading manufacturers.

We have grown substantially in the last five years and now have nine locations across the United Kingdom with other sites in the pipeline. The company has significant growth plans for the next five to ten years and aims to be in the top 5 suppliers in the near future.

The Installations Department is responsible for planning and co-ordinating equipment installations, relocations, collections, and finance returns. Using effective customer and departmental communication, our team plan transport and resources to convert sales orders into safe, professional, and successful installations, fulfilling the customer requirements to their satisfaction. These can include complex multi-site projects requiring careful attention to planning.
The role of Installations Administrator is a key role within the Installations Department dealing with processing Sales Orders, planning van routes and driver activity, co-ordinating with customers and internal departments to provide successful installations.


To take ownership of planning and co-ordinating equipment movement requirements from receipt of the request through to successful completion.


  • Ensure install planning is completed and communicated to customers and internal contacts.
  • Plan and co-ordinate install & collection transport resource to optimise customer service.
  • Maximise forward planning and communication to ensure all agencies are fully informed and able to plan their activities; Customers and all installation stakeholders (Sales, Service, RTM's, Workshop, etc).
  • Ensure transport tasking is fully effective, clearly communicating tasks, working within vehicle payloads, and ensuring non-conformances (failed responses, damaged machines, etc) are followed up.
  • Ensure all installation and collection elements are included in arrangements; data removal, papercut, card readers.
  • Administer customer requests for collection and relocation of equipment, including customer communication, pricing, call logging & completion, site surveys, invoicing
  • Manage return of equipment to third parties in accordance with information provided
  • Minimise manual handling risks by early identification of 'difficult' installs, and use of third party specialists.
  • Take ownership from receipt through to completion of order/request

If you have the experience and skills to do this role please apply now

Share this job:

Apply now


Similar Jobs

6 hours ago

Photocopier Field Service Engineer

Watford 26K - 28K Permanent

Role : Photocopier Field Service EngineerLocation : Hertfordshire - Watford / Stevenage / LutonConce...

6 hours ago

Coffee Field Service Engineer (electro - mechanical)

Swansea 26K - 30K Permanent

Location: Swansea - Wales Coffee / Electro - mechanical Field Service EngineerI have an excellent op...

6 hours ago

Technical Support Manager (Parking and ticketing)

Swindon 43K - 45K Permanent

Role : Technical Manager - Parking / Ticket Management Location : Swindon - South WestPackage : up t...

6 hours ago

Photocopier Field Service Engineer

Manchester 25K - 27K Permanent

Role : Photocopier Field Service Engineer Location : North West Working for one the fastest growing...

6 hours ago

Photocopier Field Service Engineer

Basildon 25K - 26.5K Permanent

ROLE : Photocopier Field Service Enigneer LOCATION: EssexI have a fantastic opportunity to work for...

6 hours ago

Commercial Catering (COMCAT) Field Service Engineer

Manchester 30.7K - 32.7K Permanent

Role : Commercial Catering (COMCAT) Field Service EngineerLocation : Greater Manchester Package: £32...

6 hours ago

Commercial Catering Field Service Engineer (COMCAT)

Southampton 30K - 33K Permanent

Role : Commercial Catering Engineer / COMCAT Engineer Location : Southampton / HampshirePackage - Up...

1 day ago

Security Systems Engineer - Stevenage / St. Albans

St. Albans 26K - 33K Permanent

Security Systems Engineer - Stevenage, St. Albans - £26,000 - £33,000 (OTE: £38,000 - £45,000) + bon...

1 day ago

Security Systems Engineer - Watford / Borehamwood

Borehamwood 26K - 33K Permanent

Security Systems Engineer - Watford, Boreham Wood - £26,000 - £33,000 (OTE: £38,000 - £45,000) + bon...