2 days ago

2nd Line Application and Cloud Engineer

Peterborough 300 - 350 Contract

Job Reference: BBBH39477_1652490786


2nd Line Application and Cloud Engineer
Location: Peterborough/Remote (Hybrid)
Rate: £300 - £350 per day
IR35 Status: Inside


I currently supporting a customer in recruiting for a 2rd Line Application and Cloud Engineer with proven experience of AWS/Azure, this role is to support a large portfolio of end customers on behalf of a global Professional Services business.
2nd Line Application and Cloud engineer responsibilities:

  • Utilize the incident management system to respond accordingly to end customers and provide them with a technical solution within service level agreements.
  • Mange the workload in partnership with the team
  • Provide advise and technical expertise to 1st line engineers.
  • Work with Team Members and Analysts to provide next action points.
  • Ensure implementations are provided alongside the relevant documentation, training and expertise within the Support and Service Desk areas.
  • When required, recommend, and deploy changes via the Change Management process.
  • Provide customers with technical assistance to current and ongoing projects.


2nd Line Application and Cloud Engineer Skills/Experience required:

  • 2-3 years' experience in similar SLA driven support roles
  • Customer Service Skills
  • Experience delivering projects and complex changes
  • Relevant industry recognised qualifications


Technical Experience:

  • Windows Service 2008/2012/2016/2019
  • Active Directory user and computer management
  • File / Print Server


Microsoft:

  • Microsoft Remote Desktop Services.
  • Microsoft365
  • Intune and endpoint management
  • Teams
  • Exchange and SharePoint on-line
  • Azure AD
  • Microsoft Defender


Desirable Skills:

  • Microsoft Azure knowledge
  • AWS Knowledge
  • SCCM Knowledge
  • VMWare Knowledge


If you are interested in this 2nd Line Application and Cloud Engineer opportunity, please apply with your CV.

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