1 day ago
Leeds 45K - 60K Permanent
Job Reference: BBBH38340_1631697302
Service Desk Manager - Leeds - IT Managed Services
£45,000-£60,000 + benefits + Office based 4 / 5 days a week.
I'm looking for a Service Desk Manager for a leading technology, award winning, business in Leeds. The role will be responsible for managing all activities in respect of the Help Centre operations. To ensure that the customer's satisfaction and SLA are maintained to the highest level.
You will be the main point of contact for incidents, requests and changes related to the Service Desk. Someone who is adaptable, to the changing paces of the work, someone who can implement change where necessary to maximise productivity, and someone motivated to take charge, and make the team their own.
This will be overseeing a medium sized team and working in a NOC environment - ideal candidate will have experience of a similar role.
Salary on offer is £45K-60k + bonus + benefits
Looking to move ASAP so please send me your latest CV and I will call you to discuss further.
Alex Pettifer - IT Recruitment Consultant - 01384 985 094
Service Desk - Help Desk - Managed Services - Service Desk Manager - Microsoft - 1st Line - 2nd Line - O365 - Software - Hardware - MSP - Digital Transformation