2 weeks ago

Credit Controller

Dudley 19K - 23K Permanent

Job Reference: BBBH36269_1637248960

Credit Controller

Location: Dudley

Salary: £20,000- £23,000 per annum

Duration: Maternity cover contract starting in January

Are you an experienced accounts administrator looking to develop your experience in a fast moving and forward-thinking company?

Job Purpose

A varied and challenging role, supporting the Credit Control department within the Accounts division. Maintaining accuracy and efficiency in order to meet deadlines and targets, whilst also communicating proficiently and minimising errors.

Key Responsibilities

Credit Control & Accounts

  • Daily allocation of incoming payments, using Xero.
  • Responsible for the administration and correspondence relating to the chasing and payment of sales invoices, including commencement of legal proceedings where necessary.
  • Building and maintaining effective working relationships with client contacts to ensure an open and ongoing channel of communication.
  • Taking responsibility for investigating and resolving any queries, following relevant company procedures, in a prompt and professional manner.
  • Raising credit notes where necessary, in accordance with company procedures.
  • Meeting with Accounts Manager weekly to discuss credit control, escalating any problem accounts.
  • Replying to reference requests for contractors.
  • Checking workers identification documents are compliant with regulations.
  • Producing weekly reports on GP and phone times.


  • Being the first point of contact for all visitors.
  • Answering incoming calls in a professional and courteous manner.
  • Maintaining a tidy workspace and general upkeep of meeting rooms.
  • Handling post and banking.
  • Taking stock of and ordering stationery supplies.
  • Taking stock of and ordering canteen supplies

Why join our team?

  • Friendly and supportive team-working culture
  • Incentives to include monthly lunch clubs
  • Expansive company with significant growth plans
  • Access to the latest systems to allow quick and efficient working
  • Annual sales launch, recognising achievements and promotions
  • Flexible working hours to maintain a healthy work/life balance
  • Access to everyday discounts including discounted meals, cinema trips and free coffee
  • 22 days annual leave per annum, increased to 25 days after 3 years' service + bank holidays

What we seek

We seek individuals with the ability to thrive in our fast-moving sales environment. Ideally you will have previous experience working in an accounts office within a similar role. You should have a positive and 'can do' attitude. You must have all of the following:


  • Positive and 'can do' attitude
  • Ambition and drive
  • Self-motivated
  • Empathy
  • Confidence
  • Excellent work ethic
  • Competitive
  • Trustworthy
  • Flexiblity
  • Team focused
  • Reliability

Competencies Sought

  • Excellent written and verbal communication skills
  • Ability to build business relationships and win confidence
  • Organisation / time management
  • PC / keyboard / MS Office skills
  • Communicating professionally, promptly and honestly to contractors, clients and other employees of Concept Resourcing.
  • Literate, articulate and confident to approach, liaise and communicate effectively with others.
  • Ability to prioritise workload effectively, effective time-management skills.
  • Close attention to detail and high level of accuracy.
  • Being able to understand the implications of the role on the rest of the department and company.

The Company

Concept Resourcing is a specialist Recruitment Consultancy to the IT, Engineering, Field & Business Service Sectors. Celebrating great success since Establishing in 2000, we are one of the UK's fastest growing, independent recruitment consultancies.

Concept Resourcing are the preferred staffing partner to a broad and prestigious portfolio of clients in both the public and private sector and an approved Government Procurement Service supplier.

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