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Hi, What is your role at Concept?
I’m a Service Delivery Manager responsible for the recruitment arm of our Whirlpool account.
Tell us about your journey at Concept so far.
I’ve only recently joined Concept, but I was aware of their presence and reputation in the market for a good year or so before coming on board, something which played a big part in my decision to join.
Why do you love recruitment?
There’s something quite unique in building relationships with candidates and nurturing them as they progress into their roles, it’s quite special and incredibly rewarding.
For my previous company, I’d looked after Whirlpool and their field service recruitment programme for around 5 years and first became aware of Concept when the Whirlpool business came up for renewal, at that point Concept were my competition!
As part of the bid process it quickly became apparent the Concept solution placed before the client was far superior to that offered by my own company and I could only look on from afar as Concept quite rightly won the contract. Little did I know in just over a year I would be part of that solution after being approached to discuss a role within the business. Following a number of conversations with the Directors, the ambition, energy and future of the business became clear, and was certainly something I wanted to be involved in.
What do you enjoy doing in your spare time?
I’m a huge football fan and for my sins, I’m a lifelong supporter of Nottingham Forest and I’ve held a season ticket there for over 25 years. I’ve seen a few highs and far too many lows during that time but I’m forever optimistic of a return to our former glories! I love live sport and have been lucky enough to travel around the UK and Europe for football and cricket especially. I really enjoy getting out in the fresh air and walking in the Peak District or Derbyshire too, it’s a great way to exercise and clear the head.
Finally, if you were a film character who would you be?
Woody (Toy Story)