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Hi, What is your role at Concept?
My role within Concept is to deliver an exceptional service via our Engineering resource with a view to ongoing management and service delivery beyond normal recruitment processes.
Tell us about your journey at Concept so far.
I have worked in the service industry for over 30 years and have a passion for developing and mentoring engineering teams. I began as a junior Computer Services Technician and worked my way through the ranks to head up different field and service delivery teams in IT and also Fire & Security as well as managing customers on a day to day basis. I joined Concept in October 2020 as Service Delivery Manager on what I hope will be a successful career within the company.
Why do you love recruitment?
During my previous roles I was heavily involved in the recruitment process, not only for myself but for other departments within the company. Having enjoyed being part of this has led me to join Concept and be part of the whole process and continual management of perspective candidates as well as retaining that client contact and service delivery.
Having been both a candidate and a client of Concept and knowing how much time and effort the team put into their roles, it was with no hesitation that I accepted the offer to join them directly. The opportunity to help develop trainee Engineers as a priority was too good a role to to miss. Being part of a team that provides a clear career path for the Academy Engineers and providing them with an excellent opportunity.
What do you enjoy doing in your spare time?
Most of my time is spent doing the normal things with the family, other than that I am a big football fan and spend most of my spare time watching anything and everything relating to it.
Finally, if you were a film character who would you be?
Marty McFly – the ability to go back and change history sounds good to me!!