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Hi, What is your role at Concept?
I am a Senior Account Manager within our Field Engineering Projects team and work primarily within the End User Computing Industry. I support our clients with their project requirements for Build, Migration, Deployment, Support, Installation and Breakfix engineers. I provide resource for both quick ad-hoc support and high volume, long term projects.
Tell us about your journey at Concept so far.
I joined Concept in January 2017 with two and a half years’ experience as an Account Manager operating in the industrial and commercial sectors. I initially joined Concept as a Candidate Manager on some of the larger field engineering accounts and have since gained experience and knowledge of the marketplace which has allowed me to progress, increase and manage our EUC offering. I was also voted as Concept's 'Customer Excellence of the Year' winner in our Annual recognition awards.
Why do you love Recruitment?
I love recruitment because it’s very people focused and I love having a chat on the phone! Being able to meet new people and build relationships with clients to develop an account based on mutual rapport is a very good fit for my character. It gives me a great sense of achievement when assisting our customers deliver to and complete a project successfully.
Concept has always been an advocate for success and achievements. They're a business that strive for success and offer a clear progression path. An environment that I absolutely wanted to be a part of!
What do you enjoy doing in your spare time?
I’m a huge fan of music, particularly George Michael and The Courteeners who I’ve seen 16 times! I love spending time with my friends, attending Music Events and having a cuppa with my Nan.
Finally, if you were a film character who would you be?
Katniss Everdeen from the Hunger Games because I am passionate about those close to me and will give 100% at all times.
I value Kayleigh as being very honest, disciplined and most importantly, loyal to her task force. I have been highly inspired by some great people over many years and Kayleigh is one of a small handful of individuals that I place into this bracket. I trust, respect, and have confidence in Kayleigh and her management style is second to none and even during these times of hardship, she acts with the highest degree of diplomacy, guidance, and patience. Kayleigh is a leader and she leads to perfection, so in essence, working for Kayleigh is easy as she inspires people to do just that, work.
Senior Deployment Engineer
Kayleigh is a credit to her company and her profession and it is very obvious that she cares about people and the service she provides her customers. I personally enjoy working with Kayleigh and appreciate the professional service I receive which helps me deliver my projects on time with no issues.
Senior Project Manager